Can’t Do That Here

Another entry in the long list of ads that would never fly in the futures industry. Why do these ridiculous ads promising people the world catch our eye?  Maybe because we always feel it is a little unfair. NFA registered firms essentially have to put the “poison” symbol skull and cross bones on any advertisements we do, and litter our materials with caveats and disclaimers: futures trading is not suitable for everyone, there’s always a risk of substantial loss, etc. And all the while the rest of the world can show gamblers making thousands of dollars at a casino, guarantee a better golf game, promise the world’s best coffee, and more.

Not that we would say you can get paid daily if there weren’t NFA regulations in place… but we always find a little bit of humor in these over the top ads when comparing them to the heavily disclaimers on content from the investing industry.  Suffice it to say, you couldn’t run this ad in the futures industry…

PFGBest Update: Insuring the Future

Of all the reforms that were proposed following the MFG and PFG disasters, we have always thought that a SIPC-style insurance fund for segregated account holders was the single most important step needed to restore confidence in the industry. While a slew of other proposals have since become a reality, the insurance plan has yet to move beyond the stage of “under consideration.”

The good news is, we are making progress – the conversation is underway, and we’re hopeful that the people in position to make futures account insurance a reality will come around. But we can always do more to demonstrate our support to those weighing these decisions. We need to make it clear that this is what the industry and those who use futures markets to invest want – need – in order to continue investing and trading with confidence.

Right now, the CCC is conducting a survey to that end. Please consider aiding the cause by taking a few minutes to answer the survey, and help us show just how important insurance is to the customers and businesses that make up this industry:

Piles of Money Now! (Or, Why We Hate the E-Trade Baby)

It’s become something of an annual tradition for us to shake our heads at E-Trade’s Super Bowl ads. It’s not just that the heavily CGI’d baby looks creepy (although for the record, it does). The lack of disclaimers in these ads just rubs us the wrong way. We think we have good reason to be critical: those of us in the rest of the futures industry find ourselves strictly regulated in terms of what we can and can’t say to potential investors (such as not being allowed to talk about the potential for profit without an equal discussion of the fact you can lose money), and required to post detailed disclaimers on virtually everything we publish. Seeing NFA member E-Trade put up a commercial essentially saying trading is so easy a baby can do it, and that through them you will get piles of money just doesn’t seem right.

Here’s the cute baby misleading potential investors as to how easy trading on your own is:

Investing is not risk-free, and it’s not easy. These ads may be effective – at this point, they’re pretty iconic, and they’ve cemented the name E-Trade into the public consciousness. But for those of us who take risk disclosure seriously, these ads always serve as a reminder that the regulatory landscape is not even.  Why can NFA member E-Trade run these ads while rank-and-file members must label their ads with heavy disclaimers?

It’s about fairness – a concept so simple, that even a baby can understand it.

PFGBest Update: The Berkeley Vindication

Following the PFG collapse last July, the NFA hired Berkeley Research Group (BRG) to analyze what had gone wrong. Last night, that report was set live on the NFA website. The review was exhaustive, and was meant to look into what had and hadn’t been done during the NFA audits that had taken place at PFG prior to the discovery of the fraud. BRG described the work in their executive summary, stating:

[...] the BRG Investigative Team reviewed over 190,000 NFA  documents containing over 3 million pages, including over 166,000 emails and related attachments sent  and received by current and former NFA employees.  The BRG Investigative Team also conducted  interviews of 32 individuals with knowledge of the facts or circumstances surrounding NFA’s audits of  PFG, including 25 current or former NFA employees, 5 former PFG officials (including former PFG CEO Wasendorf), the Receiver appointed by the United States District Court for the Northern District of  Illinois, and the founder of Confirmation.com, the electronic confirmation service that NFA auditors used in 2012 which resulted in the discovery of the fraud.

That’s a lot of work. What information did the efforts yield? In a letter, NFA CEO Dan Roth and Chairman Chris Hehmeyer described the findings as such:

BRG’s review found that, overall, “NFA audits were conducted in a competent fashion and the auditors dutifully implemented the appropriate modules that were required in the annual audits” following the standards set by the Joint Audit Committee.

The review also found that, unlike in the Madoff Ponzi scheme, there were no complaints from customers and no whistleblowers stepped forward to call attention to Wasendorf’s fraud. BRG specifically concluded that Wasendorf “was able to conceal his fraud meticulously by providing numerous convincingly forged documents to NFA and others.”

The letter went on to say that BRG had made a series of suggestions on how the audit process might be improved, and that the Board had voted to implement the reforms. Good news, right? It would be… except this letter skips over much of the important parts of BRGs findings. The report also found that:

  • Auditors “did not always exhibit sufficient professional skepticism in assessing and evaluating fraud risk.” One individual interviewed described audits as “essentially a paper exercise.” The report found that, “without significant support, they would struggle in being able to follow up on potential indicators of fraud.”
  • Many of the audit teams were inexperienced, possessing little experience or knowledge of the futures industry. In fact, 18 of the 23 NFA staff members who audited PFG between 1995 and 2012 were fresh out of college. Supervisors frequently had less than two years of experience.
  •  NFA training was not always updated after relevant events (i.e. MF Global).
  • Auditors testified that the work environment did not encourage junior auditors to ask questions.
  • Auditors didn’t realize that Wasendorf was the only man seeing bank account statements.
  • Auditors did not interact with or review the work of the outside auditors.
  • Auditors were intimidated by PFG Compliance Director O’Meara, but issues were never reported to the appropriate supervisors.
  • The field supervisor in the May 2011 audit that yielded the $7mm confirmation from Hope Timmerman at U.S. Bank didn’t even compare the balance on the bank confirmation to the documents provided by PFG. The staff auditor who put the paperwork together on the $7mm confirmation never escalated the issue, instead accepting corrected copy without question and assuming their supervisor would handle it.
  • Despite the fact that PFG accumulated losses of over $12mm between 2000 and 2011, and Wasendorf Sr. personally contributing over $69mm to the firm in the same time period, and highly suspect interest accrual documentation, no red flags were raised by auditors and escalated to directors at NFA.
  • While forged documents may not always be easy to spot, the report found managers, field supervisors and directors had spotted them in the past at other firms. 

As if that weren’t bad enough, remember the NFA’s official line about PFG when the news first hit? Let us refresh your memory.

Dan Roth, in Congressional testimony, said:

Shortly after the demise of MF Global, we formed an SRO Committee with the CME and representatives of other exchanges, including ICE, the Kansas City Board of Trade and the Minneapolis Grain Exchange. As discussed below, the SRO Committee developed a number of rule proposals that have already been approved by our Board. Early on in its deliberations, the committee recognized that we need to make better use of technology to monitor firms for compliance with segregation requirements.

In July, the Huffington Post reported on Chris Hehmeyer’s similar perspective:

Chris Hehmeyer, the NFA’s non-executive chairman, defended the organization in an interview with Reuters on Friday, saying the NFA’s insistence on requiring Wasendorf to sign an authorization to check bank balances stopped the fraud in its tracks.

“They are the ones that uncovered this whole thing,” Hehmeyer said of NFA auditors. “If they hadn’t caught him, it could have gotten a lot bigger.”

But the BRG report tells us that it was never NFA’s idea to start electronic confirmations:

According to an NFA director, after 2008,  Bank of America, one of the larger banks, sent a letter out saying that they would no longer accept paper confirmation[.]

We’re not as ready to give the NFA credit for catching the fraud in 2012, when the method needed to catch it was forced upon the organization in 2008 by outside forces.

Now, to be fair, Roth and Hehmeyer’s letter did indicate that the Board had voted to take up the recommendations of BRG, which can be found here. Much of the recommendations make a lot of sense, and we’re pleased that the Board is moving forward with implementation (even if specifics are nowhere to be found yet). That being said, while many of these changes will have a positive impact in the future, what about now? Right now, the NFA is still staffed with inexperienced and poorly informed staff auditors. Those auditors are still supervised by inexperienced auditors. And communication and record keeping (as demonstrated in the report) is still shoddy.

And what about confirming the segregated bank accounts are indeed qualified as such at the bank? What about reviewing the cash flows out of said segregated accounts? What about accountability for supervisors who don’t supervise, managers who don’t manage, and directors who don’t direct?

On the last note, it seems as though we have our answer. The Wall Street Journal reports:

The board of the National Futures Association on Thursday determined that the regulator’s senior management will stay in their jobs following an external review of the agency, prompted by last year’s collapse of Peregrine Financial Group Inc. […]

However, four top executives will forgo bonus payments for last year, NFA directors ruled Thursday after reviewing a lengthy report on the agency’s culture and oversight practices that was commissioned following the Peregrine debacle.

THAT is accountability? A handful of people get a one-time pay dock? Color us unimpressed.

Look, it’s great that we’re moving in the right direction, but there’s still a lot of work to be done. Let’s start with being honest about the contents of this report, and then address the (in)experience of the auditors we’ve charged with protecting our industry today.

This is What Progress Looks Like

One of the most frequent complaints about regulation in the U.S. is that it can take a lifetime to get anything accomplished. This isn’t an unfair criticism. After all, it’s 2013 and our legislative response to 2008 (however misguided it may have been) is STILL not fully implemented. However, at the risk of getting our jaded cynic membership card taken away, we have to provide recognition to the NFA for its swift (even if belated) implementation of enhanced reporting requirements for FCMs in the wake of the PFGBest fraud. In a member notice published today, the NFA reported (emphasis ours):

NFA recently amended NFA Financial Requirements Section 4 to require FCMs that hold customer segregated funds under CFTC Regulation 1.20, customer secured amount funds under CFTC Regulation 30.7 or cleared swaps customer collateral under CFTC Regulation 22.2 (collectively “customer segregated funds”) to instruct the depositories holding these funds to report the balances in these accounts on a daily basis to a third party designated by NFA. The amendments also provide that a depository must comply with this request in order to be an acceptable depository for customer segregated funds. CME Group, Inc. (CME) has adopted similar requirements for its FCM clearing members. [...]

Although the Financial Requirements Section 4 applies to all depositories holding customer segregated funds, NFA is implementing the process in phases. The first phase, which requires bank and trust company depositories to report end of day cash and securities balances, is effective February 15, 2013.

The PFGBest crisis never should have happened to begin with, but thanks to the expedited efforts of people across the futures industry, we now see regulations in place that should make it far more difficult for such an event to pass again. This is progress. And it’s just the beginning.

A Letter of Thanks From Attain CEO Jeff Malec

It’s official – we did it! I have been elected as the Independent Introducing Broker representative on the NFA Board of Directors, and wanted to take a moment to thank everyone for standing by us in the NFA election. Your hard work and support have paid off!

It’s no secret that we’ve faced difficult times in the futures industry. Investor confidence has been shaken, and with good reason. Over the coming months, I intend to work with the other board members to put forth reforms to protect futures customer funds, improve the transparency and accountability of the organization, and enhance the technological capabilities of our regulators. While these victories will not be easily achieved, and I am only one person, I feel good knowing there are other board members fighting for the same things. I will be joining advocates Doug Bry and Ernest Jaffarian on the Board, along with newly-elected CCC founders John Roe and James Koutoulas. Together, I know we can start making a difference.

For fellow IBs who agree that customer protections are just the first step in the change needed at NFA, Attain will be working to launch a website in the next several weeks to host and organize suggestions and concerns from the introducing broker community in order to bring them before the NFA’s Board of Directors. We will post the link as soon as it becomes available, and I urge you to take advantage of it. After all, what better way to represent a community than to get their direct feedback on what needs doing?

Thank you again for your support. I’m hopeful that together, we can move the futures industry to a better place for the investors, and the brokers who support them.

Jeff Malec
CEO, Attain Capital Management

PFGBest Update: Ignorance, Negligence, and Accountability

Every now and then, you begin to read a news article, expecting to finish it without more than a shrug on the content. For many of the PFGBest stories that have come out in the past couple of months, that’s been the case.

And then there was today.

We wrote in the past about the NFA attempting to improve its processes by hiring Berkeley Research Group to look into its auditing practices, and where it went wrong with PFGBest. Today, Jacob Bunge with the Wall Street Journal reported on just what the Berkeley Research Group has been up to:

A key financial regulator has interviewed the executive team that ran Peregrine Financial Group Inc. in an effort to improve oversight of the industry, which was heavily criticized in the wake of the broker’s collapse last July.

Investigators working on behalf of the National Futures Association talked with most of Peregrine’s senior ranks, including jailed founder and Chief Executive Russell Wasendorf Sr., over the past month, according to people involved in the process.

Not all that inflammatory, right? They’re trying to learn from their mistakes, so they’re looking at how they were made. Sure, we’d rather they ask Wasendorf where the money is, but progress is progress, and at least they’re speaking with him directly… even if it does sound a bit like the plot of Catch Me If You Can. Except the article goes on to say:

In addition to Mr. Wasendorf Sr., who spoke with investigators at the Cedar Rapids Correctional Center in Iowa, investigators from Berkeley Research Group in December met with his son, Russell Wasendorf Jr., Peregrine’s former president and chief operating officer, according to people with direct knowledge of the matter.

Investigators also interviewed Brenda Cuypers, Peregrine’s former chief financial officer; general counsel Rebecca Wing; and Susan O’Meara, who had been the firm’s chief compliance officer, these people said.

Ok. So they spoke with the senior folks from PFGBest. The same folks who claimed to have no knowledge of the scheme or any wrong doing at the firm.  That story was hard to swallow before… but now there are only one of two possibilities – EITHER the questioning indicates that they didn’t know anything, which means they’re wasting time or resources, OR the questioning reveals valuable information, in which case,  we’d like to see some accountability.

Really, it’s very difficult to imagine a world in which the executives in charge of compliance and finance had no knowledge of $200mm in client funds disappearing into the night. Either they were grossly negligent, incredibly foolish, or a blend of the two. It’s one thing to pull the wool over the eyes of green auditors right out of college with no understanding of the industry; it’s quite another to “fool” seasoned professionals who you’ve hired to manage your books and regulatory status.

We’ll keep monitoring the situation, but for now, here’s hoping that all of this research yields results in one way or another, and that our version of Frank Abagnale gets what’s coming to him.

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